Cancellation policy

Subscribe & Save Cancellation Policy

Last updated: 29 September 2026

Gutted® Subscribe & Save allows you to receive selected products automatically at the delivery frequency chosen when you subscribe.

Subscriptions currently available may include delivery monthly, every 2 months or every 3 months, depending on the product and options shown when ordering.

Automatic Renewal

Subscribe & Save orders renew automatically at your chosen frequency until you cancel them.

Each recurring order will be charged using the payment method associated with your subscription.

Any subscription discount and the price payable will be shown when you subscribe.

If we make a material change to the price of a future subscription order, we will provide appropriate notice so that you can decide whether you wish to continue.

Skip, Pause or Cancel Anytime

You can skip a delivery, pause your subscription or cancel at any time without a cancellation fee.

You can manage your subscription through your customer account on getgutted.co or email hello@getgutted.co and we will assist you.

To prevent the next scheduled order from being processed, please make the change before its billing date.

Orders Already Charged

If a subscription order has already been charged and entered processing, cancelling the subscription will prevent future renewals but will not automatically cancel the order that has already been created.

That order will be handled under our normal Refund & Returns Policy and your applicable statutory rights.

Restarting a Subscription

Where the functionality is available, you may be able to restart a previously cancelled subscription through your account.

You can also contact hello@getgutted.co for assistance.

Your Legal Rights

Nothing in this policy restricts your statutory consumer rights.