Terms & Conditions (or Terms of Service)

Terms & Conditions

Welcome to Gutted™. By using our website and placing an order with us, you agree to the following terms and conditions. Please read them carefully before using our site.

1. General Information
This website is operated by Gutted™. Throughout the site, the terms “we”, “us” and “our” refer to Gutted. We offer this website, including all information, tools and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies and notices stated here.

2. Products & Usage
All products sold on this site are intended for external use only unless otherwise stated. Our herbal offerings are not intended to diagnose, treat, cure, or prevent any disease. Customers are encouraged to do their own research and consult a healthcare professional before using any herbal product.

3. Pricing & Availability
Prices are subject to change without notice. We reserve the right to modify or discontinue a product at any time. We do our best to keep stock levels updated, but availability is not guaranteed until an order is confirmed.

4. Order Processing
Most orders are dispatched within 1–3 business days. During busy periods, please allow 3–7 business days. You'll receive a confirmation once your order has shipped.

5. Shipping
Shipping times may vary depending on your location. We currently offer free UK delivery on orders over £50. Please ensure your shipping details are correct at checkout, as we cannot be held responsible for parcels delivered to incorrect addresses.

6. Returns & Refunds
We accept returns within 14 days of delivery for unused, sealed items. To start a return, please contact us via the Contact page. For full details, please refer to our Shipping & Returns policy.

7. Intellectual Property
All content on this site, including product descriptions, images, logos, and branding, is the property of Gutted™ and may not be copied, reproduced, or used without permission.

8. Liability
We are not liable for any direct or indirect damages arising from the use or misuse of our products. Always patch-test herbal oils and natural products before full use.

9. Governing Law
These terms are governed by the laws of the United Kingdom.